How to Start a Laser Tag Business: Your Ultimate Guide

Have you ever given a thought to starting a laser tag business but weren’t quite sure how to go about it? There’s no denying the fact that the idea of running a laser tag business sounds exciting, but getting started can be a daunting process. Fortunately, with a bit of determination and a solid plan, you can turn your dream into a profitable reality.

If you’re determined to start a laser tag business, the first step you need to take is conducting thorough market research. This will enable you to determine whether there is a demand for laser tag in your area and what the going rates are. You should also research your competition to find out what they’re doing, what they’re charging, and what you can do differently to set yourself apart.

Once you’ve conducted your research, it’s time to put together a business plan. This should include everything from your target audience and marketing strategies to your startup costs and projected revenue. You’ll also need to secure the funds necessary to get your business up and running. With the right approach and a solid plan in place, starting a laser tag business can be an incredibly rewarding and profitable venture.

Market analysis for laser tag business

Before starting a laser tag business, it is important to conduct a thorough market analysis to ensure the success of the venture. Here are some factors to consider:

  • Location: The location of the laser tag business plays a significant role in its success. The ideal location would be in an area with high foot traffic and visibility, such as a shopping mall or entertainment complex.
  • Target market: The target market for a laser tag business primarily consists of families with children, teenagers, and young adults. It is crucial to understand the age range, income level, and preferences of your target market to make informed decisions on pricing, promotions, and marketing strategies.
  • Competition: Identifying and analyzing the competition in the market is a key component of conducting a market analysis. Evaluate the number of competitors in the area, their pricing strategies, and their strengths and weaknesses to develop strategies that give you a competitive advantage.

Market trends in the laser tag industry

The laser tag industry has experienced steady growth in recent years due to increasing demand for indoor entertainment activities. The most notable trends in the laser tag industry include:

  • Augmented Reality: The integration of augmented reality (AR) technology in laser tag games has enhanced the overall gaming experience. AR technology permits players to experience visually stunning graphics and special effects that add to the thrill of the game.
  • Team Building: Many businesses are turning to laser tag as a team-building activity for their employees. This trend offers exciting opportunities for businesses, creating an additional revenue stream for laser tag business owners
  • Customization: Players today expect more personalized experiences, and laser tag businesses can customize games to fit different age ranges, skill levels, and interests. This customization appeals to a broad range of customers and can help drive customer loyalty.

SWOT Analysis to determine the viability of opening a laser tag business

A SWOT analysis helps determine the strengths, weaknesses, opportunities, and threats (SWOT) of a business, which allows business owners to make informed decisions. Here’s a SWOT analysis for opening a laser tag business:

Strengths High-profit potential, appeal to families and groups, adaptable to different settings
Weaknesses High startup costs, seasonality of the business, limitations in the number of players per game
Opportunities Growth opportunities by incorporating augmented reality (AR) technology, team-building activities for businesses, customizable game experiences
Threats Competition from existing businesses, changes in consumer preferences and trends, economic downturns that may impact discretionary spending

The analysis above shows that while there are some limitations and challenges to opening a laser tag business, the strengths and opportunities in the market make it a viable venture for those who are willing to put in the work and effort needed to succeed.

Creating a Business Plan for Laser Tag Business

A business plan is crucial for any new business, and a laser tag business is no exception. A well-written and detailed business plan can help secure funding, guide decision-making, and provide a roadmap for future growth. Here are the key components to include when creating a business plan for a laser tag business:

  • Executive Summary: This should be a brief summary of your business plan that highlights your goals, target market, and financial projections.
  • Company Description: This section should include your mission statement, company structure, and leadership team.
  • Market Analysis: Research your local market and identify your target audience. Consider factors such as location, competition, and pricing.
  • Services and Products: Clearly outline what services and products your laser tag business will offer, including any other complementary services such as food and beverages.
  • Marketing and Sales Strategies: Develop a comprehensive marketing plan that will reach your target audience and outline a sales strategy that will maximize revenue.
  • Financial Plan: This should include financial projections, such as income statements, cash flow projections, and balance sheets, as well as a break-even analysis.
  • Operations Plan: Detail your day-to-day operations plan, outlining things such as staffing, equipment, and inventory needs.

It’s important to note that while a business plan should be thorough, it doesn’t have to be set in stone. Your business plan should be an evolving document that changes as your laser tag business grows and adapts to the market. Be prepared to revisit and update your business plan in the future, but having a solid foundation to start with can set your laser tag business up for success.

Choosing a location for laser tag arena

When it comes to starting a laser tag business, choosing the right location for your arena is crucial for your success. A great location can attract a steady flow of customers while a poor location can discourage customers from visiting your arena.

  • Affordable rent: The cost of rent is an essential factor to consider when choosing a location. Look for a space that is affordable and within your budget. The rent should not eat into your profits.
  • Easy accessibility: Your location should be easily accessible by your target market. It should be in a central location with ample parking space to accommodate your customers.
  • Visibility: Your laser tag arena should be visible from the road and in a high traffic area. This ensures that people passing by can easily see your business, and you can attract more customers.

Take your time to research and scout for suitable locations that meet the above criteria. Consider hiring a real estate agent to assist you in the search and negotiations.

Once you have found the location, conduct thorough research on the area demographics to confirm that it’s your target market. You can do this by conducting surveys and visiting nearby businesses to understand the community’s needs.

In conclusion, choosing the right location for your laser tag arena is essential for your business’s success. Look for a convenient, visible, and affordable location to attract more customers to your business.

Pros Cons
Easily accessible and visible locations attract more customers. Locations in high traffic areas may have higher rent costs.
Central locations are convenient for customers. Affordable locations may be in remote areas with a low population.
Conducting research on the area demographics helps target your market. Some locations may have limited parking space.

By weighing the pros and cons, you can make an informed decision when choosing a location for your laser tag business.

Equipment and materials required for laser tag business

Starting a laser tag business requires a significant investment in equipment and materials. Here are some of the essential items that you will need to get started:

  • Laser tag guns: The guns are the most important component of a laser tag game, and you will need a sufficient number to accommodate the size of your arena. Choose durable guns with various features such as sensors, lights, and sound.
  • Vests: Players wear vests with sensors that detect laser hits. Make sure to have a sufficient number of vests based on the size of your arena.
  • Arena obstacles: Obstacles such as partitions, barriers, and walls add to the excitement of the game and provide players with cover.

Aside from these basic requirements, there are additional items that can make your laser tag business more attractive to customers:

  • Safety gear: Protective gear like knee pads and elbow pads can help prevent injuries and make players feel more confident.
  • Sound systems: Music and sound effects can help create an immersive environment for your players.
  • Laser maze: For an added thrill, consider adding a laser maze to your arena.

Before purchasing equipment, make sure to research different vendors and compare prices to ensure that you are getting a good value for your investment.

Cost of equipment and materials

Starting a laser tag business can be expensive, depending on the size of your arena and the amount of equipment you need. Below is an estimated cost of some of the essential items:

Item Cost
Laser tag guns and vests $30,000 to $50,000
Arena obstacles $5,000 to $10,000
Safety gear $500 to $1,000
Sound system $1,000 to $3,000
Laser maze $5,000 to $10,000

Keep in mind that these costs are estimates, and actual costs may vary depending on your location, supplier, and other factors. It’s essential to have a solid business plan in place and to evaluate your financial situation carefully before investing in equipment and materials.

Designing the Laser Tag Arena

Designing the laser tag arena is crucial to the success of your laser tag business. A well-designed arena not only enhances the player’s experience but also reflects the professionalism of your business. Here are five key elements to consider when designing your laser tag arena:

  • Space and Layout: The first step in designing your laser tag arena is to determine the space and layout. The arena should be spacious enough to accommodate a significant amount of players, but not too large that players get lost. The layout should encourage movement and provide cover elements for players.
  • Lighting and Sound Effects: The lighting and sound effects in your arena are essential to the overall atmosphere of the game. The lighting should be dark with neon accents, and the sound effects should immerse the players in the game.
  • Obstacles: Incorporating obstacles in your arena adds a layer of excitement and strategy to the game. Different types of obstacles like walls, tunnels, and bridges can provide cover and strategic positioning for players during gameplay.
  • Theme and Decor: The theme and decor of your arena tie everything together. Decide on a theme that resonates with the age group you are targeting and add decor elements that complement it. Examples include futuristic, post-apocalyptic, or military themes.
  • Hardware and Materials: The hardware and materials you use for your arena should be sturdy and durable, as they will be subjected to a lot of wear and tear. Materials like PVC pipes, netting, and foam padding are commonly used to build obstacles and walls. The laser tag guns and vests should also be top quality to ensure accurate gameplay.


Designing your laser tag arena is a critical component in starting a successful laser tag business. Consider the space and layout, lighting, obstacles, theme and decor, and hardware and materials when designing your arena. By providing players with an immersive and engaging experience, you will attract repeat customers and establish your business as a top contender in the laser tag industry.

Hiring staff for laser tag business

Starting a laser tag business is an exciting venture, but it can also be challenging. You need to find the right people to help you run the business effectively. Hiring staff for your laser tag business is crucial to its success, as the staff you hire will be the face of your business. Here are some tips for hiring the right staff for your laser tag business:

  • Look for people who are passionate about laser tag and games in general. You want people who are enthusiastic about the activity they will be promoting to customers.
  • Find people who are good communicators. You want staff members who can explain the rules of the game effectively to customers and keep groups organized and engaged.
  • Seek individuals who have experience with customer service. Laser tag is an entertainment activity, so the staff needs to be friendly, welcoming, and able to handle customer inquiries and complaints professionally.

Once you’ve found potential staff members, be sure to conduct interviews to assess their skills and suitability for the job. Ask questions to determine whether they have the experience, communication skills, and passion needed to work in a laser tag business. Also, make sure to check their references to see if they have a solid work history and a reputation for being reliable and responsible.

When hiring staff, it’s important to consider your business’s needs. You will need people with the following skill sets:

Skill set Responsibilities
Game Marshal Will supervise the game tournaments and ensure safety rules are followed.
Sales and Marketing Responsible for the sales of the laser tags and ensuring a consistent stamp of the business. They will develop marketing strategies and ensure sales targets are met.
Customer Service Representatives They are responsible for ensuring that customers are satisfied and happy. They are expected to handle customer inquiries, answer phone calls, and emails in a professional manner, inform customers of packages, pricing, and deals available for the laser tag games.
Maintenance Technician Keeps all the systems running smoothly and promptly fix any issues that come up during gameplay. This person should have the ability to troubleshoot general IT and mechanical issues quickly and accurately.

By hiring the right staff for your laser tag business and training them to deliver consistent customer service, you can build a reliable team that boosts your business’s reputation, increases customer satisfaction, and makes your laser tag business a success.

Health and Safety Regulations for Laser Tag Business

When starting a laser tag business, the safety of your customers should be your top priority. Laser tag is a fun activity that simulates combat, but if not properly regulated, it can pose serious harm to participants. To ensure the safe operation of your laser tag business, it is essential to follow health and safety regulations set by your local authorities. Here are some of the most important regulations you need to comply with:

  • Limit the laser output power to a maximum of 1 milliwatt
  • Place warning signs about laser usage and potential hazards in visible locations
  • Ensure participants wear protective gear such as goggles and vests

In addition to the above regulations, you should also have strict rules in place to ensure the safety of your customers. These rules should include:

  • No running or physical contact during gameplay
  • No horseplay or inappropriate behavior
  • No pointing the laser gun at other players’ faces or eyes

To guarantee that your laser tag business adheres to these regulations and safety rules, it is a good idea to have regular safety inspections conducted by experts. This will enable you to ensure that all equipment is in top shape and that your customers are safe during gameplay.

Emergency Preparedness Plan

In addition to complying with regulations, you should also have an emergency preparedness plan in place in case of unforeseen circumstances. This plan should detail how you will handle emergencies and what steps you will take to protect your customers and employees.

It is essential to have first-aid kits and fire extinguishers available at all times. Your staff should also receive training on how to respond to any potential emergencies. Other critical safety precautions include ensuring that all doorways and exits are well-lit and unobstructed, and conducting fire drills regularly.


Complying with health and safety regulations is a critical part of starting and running a laser tag business. By adhering to these regulations and implementing strict safety rules, you can ensure that your customers have a fun and safe experience playing laser tag. Remember to have an emergency preparedness plan in place, and regularly train your staff to respond appropriately in case of emergency.

Regulations Risks and Hazards Precautions
Limit laser output power to 1 milliwatt Laser injuries to the eyes and skin Ensure participants wear protective gear
Place warning signs Tripping hazards and collisions Ensure participants follow safety rules
Properly maintain equipment Mechanical malfunctions Conduct regular safety inspections

By following these regulations and precautions, you can ensure that your laser tag business is a safe and enjoyable experience for everyone.

Pricing strategies for laser tag business

One of the most important aspects of starting and operating a successful laser tag business is developing a solid pricing strategy. Price your services too high, and customers may choose to take their business elsewhere. Price them too low, and you may lose out on profits. Below are some pricing strategies you can consider:

  • Per-session pricing: This option allows customers to pay a set fee for each session of laser tag they participate in. This can be a great option for customers who only want to play occasionally or for those who are on a budget.
  • Hourly pricing: Consider charging an hourly rate for customers who want to play for an extended period of time. This pricing strategy is a great choice for customers who want to make the most out of their visit and play multiple games.
  • Membership pricing: To encourage repeat business, offer different levels of membership that offer discounts or other perks for players who visit your laser tag business frequently. This could include discounted pricing, free sessions, or rewards for frequent visits.

When creating a pricing strategy, it’s important to consider your overhead costs and desired profit margins. This may require you to adjust your prices from time to time to ensure you are meeting your financial goals while staying competitive in the market.

Another consideration when establishing your pricing strategy is to research the prices of other laser tag businesses in your area. This will give you a better idea of the pricing range for the market and what types of pricing strategies are most successful in the area.

Birthday party pricing

Birthday parties can be a big revenue generator for laser tag businesses. To price your birthday party packages, consider the following:

  • The number of players: Determine your pricing based on the number of participants attending the party. You might offer discounts for larger groups or charge extra for additional players.
  • The duration of the event: Offer different birthday party packages based on the duration of the party. A two-hour slot might cost more than a one-hour slot, for example.
  • Additional amenities: Offer additional amenities, such as pizza and drinks, to enhance the party experience and increase your revenue per party.


With careful consideration and research, it’s possible to develop a pricing strategy that meets your financial goals while attracting and retaining customers. Don’t be afraid to adjust your pricing strategy as needed to ensure you are operating a successful laser tag business.

Strategy Pros Cons
Per-session pricing Great for customers on a budget or who only want to play occasionally May not incentivize customers to stay for multiple games
Hourly pricing Encourages customers to play for an extended period of time May deter customers who only want to play for a short period
Membership pricing Encourages repeat business and customer loyalty May require additional effort and expense to establish and maintain membership program

Marketing and Advertising for Laser Tag Business

One of the most important aspects of starting a laser tag business is effective marketing and advertising. After all, if your potential customers do not know about your business, they will not be able to visit you. Fortunately, there are several ways to promote your laser tag business and attract customers:

  • Online Advertising: Creating a strong online presence through social media, search engine optimization (SEO), and Pay-Per-Click (PPC) advertising can help attract customers to your laser tag business. Utilize social media platforms like Facebook, Twitter, Instagram and others to spread the word about your business.
  • Networking: Start by telling your network of family, friends, and neighbors about your business. They might be your first customers and can help spread the word about your business to their own networks. You can also reach out to local businesses and offer exclusive discounts for their employees or organize team-building events for their staff, a win-win proposition for both ways.
  • Partnerships: Collaborating with other businesses that have a similar target audience can prove handy. For example: schools or other family entertainment destintations with children and family visitors.

If done right, advertising can draw huge crowds to your laser tag business which in turn will bring greater profit to you. Make sure to keep the advertising fresh and always update your online presence to show you’re actively engaged with customers.

Below is an example of how to allocate your ad budget effectively:

Advertising Costs Allocation Percentage
Social Media Ads 50%
Search Engine Optimization 10%
Collaboration with Local Schools and Business 20%
Print and Other Advertising Materials 10%
Miscellaneous Expenses 10%

Remember, advertising might cost some money, but allocating the budget accurately can do wonders to keep you on the track of profitability throughout.

Customer service practices for laser tag business

Customer service is of vital importance when it comes to running a laser tag business. The way you handle your customers can make all the difference between a successful or unsuccessful business. Customers who are satisfied with the service they receive are more likely to spread the word and provide positive reviews, which will attract more business. Here are ten customer service practices that every laser tag business owner should implement to enhance their customer’s experience:

  • Train your staff – Make sure your employees are adequately trained on how to interact with customers. They should be able to provide answers to any questions customers may have about the laser tag experience, equipment, and pricing. Your employees should also be trained to handle complaints and resolve conflicts.
  • Quick response time – Customers don’t like to be kept waiting, so make sure your staff is prompt in responding to their requests. This could be done by having an adequate number of employees on duty during peak hours.
  • Friendly environment – Creating a welcoming and friendly environment is essential in keeping customers coming back. Decorate the venue with colorful and attractive fixtures, and provide comfortable seating areas.
  • Clean environment – A dirty area is a major turn off for customers. Make sure the surroundings are well-kept, including the restrooms. Keep the equipment clean and sanitized to ensure that customers stay healthy during and after their experience.
  • Flexible hours – Be flexible with your operating hours to accommodate customers’ various schedules. Consider extending business hours into the evenings and weekends when people are more likely to have free time.
  • Provide Discounts – Offer special deals and discounts, as well as reward programs, to attract new customers and keep the existing ones interested and returning.
  • Personalization – Make the experience more personalized for customers by going the extra mile. This could be done by welcoming customers by their name, personalized messages on the game screens, or providing cake and decorations for birthday parties being hosted.
  • Solve Problems – Address customer issues quickly, and come up with a plan that can help find a resolution to their issue. Be willing to apologize when needed.
  • Follow-up – Provide follow-up after the game to gauge customer satisfaction and address any issues that might arise. This can be done by overhearing and asking the players about their experience following a game or sending out customer feedback surveys.
  • Social media presence – Promote the business on social media pages such as Facebook, Instagram, and Twitter. Being active on these platforms allows you to communicate with your customers and respond quickly to any questions or concerns they might have. Social media advertising is an effective way to connect with potential customers as well.


When running a laser tag business, adopting great customer service practices can be the distinguishing factor between success and failure. Treating your customers with respect, providing a friendly and welcoming environment, and responding promptly to their needs are all ways to improve their experience and gain their loyalty. Following these ten customer service practices should help your business gain an excellent reputation in the community and see a positive impact on your bottom line.

Frequently Asked Questions About Starting a Laser Tag Business

1. What kind of space do I need for a laser tag arena?

You’ll need a large, indoor space with plenty of room for players to move around. Look for locations with high ceilings and enough square footage to accommodate obstacle courses and hiding spots.

2. How much does it cost to start a laser tag business?

The cost can vary widely depending on the size of your arena, the quality of your equipment, and other factors. Expect to invest anywhere from $50,000 to $350,000.

3. Is there a lot of competition in the laser tag industry?

While there are certainly other laser tag businesses out there, it’s not an oversaturated market. With the right marketing and unique offerings, there’s plenty of room for a new entrant to establish themselves.

4. Do I need any special licenses or permits?

Check with your local and state government to see what permits and licenses are required for opening a laser tag business. You may also need liability insurance to protect your business from any injuries that occur on the premises.

5. What kind of equipment do I need?

At minimum, you’ll need laser guns, vests/sensors, a scoring system, and barriers/obstacles for your arena. It’s important to invest in high-quality equipment to ensure customer satisfaction and minimize issues.

6. How can I attract customers to my laser tag business?

Be creative with your marketing strategy, utilize social media and local advertising platforms, and offer unique experiences. Hosting parties, corporate events, and themed nights can also attract a new customer base.

7. How can I ensure the safety of players and employees?

Invest in proper training for your employees, establish clear safety rules, and regularly inspect and maintain your equipment. It’s also important to have a first aid kit on site in case of any injuries.

Thank You for Learning About Starting a Laser Tag Business!

Opening a laser tag business can be a fun and lucrative venture. By following these tips and doing your research, you can create a unique and exciting gaming experience for your customers. Thanks for reading, and check back for more business tips and advice in the future!